At BPTN – Black Professionals in Tech Network we’re pushing the future of tech forward by creating a space for Black professionals in tech to gather, grow and evolve – all while being a conduit for companies to engage this talent across North America.

 

We’re here to help Black professionals network, connect with one another, share resources and grow their careers. Our rapidly growing network counts over 50,000 Black professionals. We provide our members with access to mentorship, skill-building opportunities, and a strong peer network to support professional growth and advancement.

 

Our client is looking for a Support Systems Engineer to build tools and systems that empower your teammates to provide an excellent support experience to the company’s customers. You’ll work with partners throughout the company and design, build, ship, and maintain the tools, systems, and apps that enable our Support organization to act nimbly and with confidence.

 

Responsibilities

 

Qualifications

 

Location

America’s, Europe, Middle East and Africa.

 

Note

This company has a non-standard application process designed to promote inclusion and equity. Please answer the following questions in your application:

  1. One of the company’s values is “Don’t Be a Robot, Build the Robot.” It reminds us to think long-term and bigger-picture so we don’t get bogged down in doing repetitive work over and over. Tell us about a time when you “built the robot” in your own work. How did you approach the task, and how did it go? 
  2. What’s your favorite language, framework, or SDK to work with lately? What do you think it does best? What would you change about it? 
  3. Our team works with a lot of different systems and tools, each with a bunch of moving parts. Tell us about a time when you faced a complex or nebulous programming task and how you successfully overcame it. 
  4. What’s the strangest bug you’ve ever tracked down and fixed? What did you learn from it? 
  5. Tell us about a time you had to ask for help. What was the situation?How and when did you ask for help? What was the result?
  6. What country will you be working from?
  7. Are you legally authorized to work in that country? 

 

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