At BPTN – Black Professionals in Tech Network we’re pushing the future of tech forward by creating a space for Black professionals in tech to gather, grow and evolve – all while being a conduit for companies to engage this talent across North America.

We’re here to help Black professionals network, connect with one another, share resources and grow their careers. Our rapidly growing network counts over 50,000 Black professionals. We provide our members with access to mentorship, skill-building opportunities, and a strong peer network to support professional growth and advancement.

Who you’ll become

Specialist Customer Success Partner (S-CSP) Responsibilities:

Daily management of assigned Cloud customer accounts. This includes account management strategies, developing and managing engagement and expansion plans, and delivery of Cloud Success Services to ensure consumption and product adoption growth within assigned customers. The focus of this position is twofold; to maximize the ROI customers receive from their investments in SAP cloud products and to promote revenue growth and renewal protection, which positively impact the company's business performance.  Your end-goal- To help companies of all sizes solve their unique challenges – and run simpler.

As a S-CSP within the SAP Academy for Customer Success, you will be responsible to:

 

The program will enrich your knowledge of SAP and CSS and give you the professional experience to be ready to serve our customers. Upon successful completion of the program, you will move in to a direct customer-facing S-CSP role in your market and continue to receive mentoring and coaching support to accelerate your growth.  Specialist focus areas:  Customer Experience (CX), Human Experience Management (HXM), S4/RISE, Digital Supply Chain (DSC) and, Procurement (ISBN)

What you’ll bring

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