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Our client is looking for a Senior Technical Analyst to join their Distributed Messaging Technologies team!
Responsibilities
- Assisting in the building and maintenance of Messaging technologies on distributed platforms such as Linux, AIX, Windows and Tandem (HP).
- Implement testing, reporting, documentation, and other services, as required
- Configure, Install and Upgrade of IBM MQ and ACE on distributed systems.
- Administer the MQ/ACE environments across the servers where the MQ/ACE products exists.
- Automation of certain manual process that are currently handled.
- Involvement in various projects, such as Audit and TSS remediation
- Determining and recommending performance improvements
- Provide L2/L3 support of Messaging technologies, including support to user community
- Primary liaison between the vendor (IBM) and RBC for the Messaging technology products
- Maintain a very good understanding of supported technology as well as interfacing technology supported by other areas of RBC
- Effectively communicate complex technology subject matter and potential usage possibilities to senior management, peers and application development teams in RBC
- Ensure that instances of Messaging technology software is at an optimal release level and being involved, as required, to coordinate/perform upgrades
Qualifications
- Professional with a minimum of 4 years’ experience in I.T. support role
- Post-secondary diploma, degree or equivalent
- Experience with Linux, AIX, Windows and Tandem.
- Experience with administering/troubleshooting IBM MQ or IIB
- Experience in Scripting preferably Shell.
- Excellent interpersonal and highly developed communication skills (verbal and written)
- Capability to manage multiple priorities across a number of assignments and prioritize effectively
- Ability to resolve any minor conflicts/issues and escalate to others as appropriate
Nice to Have
- Experience or understanding of IBM MQ, ACE, middleware technologies, and/or design techniques and tools
- Ability to script using shell, Python
- Previous platform experience
- Knowledge of domains, IP infrastructure, server operating systems, and domain registration standards, as well as an understanding of IT Standards, Methodologies, and audit requirement
Location
- Toronto, ON